ELITE CLASSIC Support

Welcome

Settings video, User Manuals, FAQ

elite classic 1ph
elite classic 3ph
elite classic ir

installation

View in the videos below how to install your ELITE CLASSIC energy monitor.

Installation video of your efergy monitor.

Single phase installation video.

SETTINGS

View in the videos below how to setup your ELITE CLASSIC energy monitor.

Initial setup video of your ELITE CLASSIC.

USER MANUAL, DATASHEET

Download the file according to your ELITE CLASSIC version.

What type of wireless communications does ELITE CLASSIC use?

Our transmitters use 433.5 MHZ (Megahertz) to communicate with the display monitor.

Which is the transmission rate?

The transmission rate describes how often the transmitter sends a data signal to the monitor. Our transmitters using CT clamp sensors can be set to send energy data every 10secs/15secs/20secs (for EU) and 10/15/20sec (for North America. For transmitters with IR sensors it send data every 30 sec.

How long will the monitors record data for?

Our Elite monitor can record data for the last 7 days, 7 weeks, 24 months

Will I lose the information in the event of a power cut or when I remove the batteries?

All information is stored in an internal memory which saves and holds the data even in case of power cut, or when you remove the batteries. On resetting the display you will lose all information stored in the memory. However your time and date will remain unchanged.

How long should the batteries last?

Battery life depends upon the quality and condition of batteries used, and the intervals between
transmissions. In ideal conditions up to 18 months of battery life can be expected in our products using 2400mAh alkaline batteries.

Can my energy monitor be used with economy-7 or dual timed tariffs? (for UK only)

Yes, the monitor can be used in conjunction with economy 7 and other (up to 4) timed tariffs. By a simple adjustment in the display’s settings.

I have four dashes (- - -) showing on the display. What does this mean?

Move the display monitor closer to the transmitter and press the Link Button (on transmitter and display). If the dashes remain on the display this would indicate the transmitter and receiver are not communicating. Please contact efergy Customer Service to help locate the problem.

Are the monitors three phase compatible?

Yes… If you have a three phase supply, or economy 7 meter, then you may require additional sensors. These can be simply plugged into the additional sockets at the base of the transmitter. However the monitor/display only shows consolidated average of three phase consumption. If you use 3 sensors for 3-phase system, and you will need to set the voltage as follows:

  • Unbalanced load, set Voltage to 230-240V
  • Balanced load, set Voltage to 380-400V

Can my Elite Classic connect to my PC?

No. The Elite Classic cannot connect to a PC.

Is my Elite Classic energy monitor ready to be used with the engage hub/kit?

Yes. The Elite Classic is fully compatible with our engage hardware and platform. You only need to buy the engage hub solo device and register on our web platform engage.

Check out our Energy monitors FAQ page for more answers and solutions.

SUPPORT