AIRCONTROL - SUPPORT

Welcome

Installation video, user manual, product datasheet and FAQ

aircontrol efergy

INSTALLATION

Watch the video to find out how to install the AirControl Smart plug.

AirControl Installation video

Download the Aircontrol App:

appstore logo efergy
android app on google

GENERAL SETTINGS & OPERATION

Find out more about your AirControl device. Watch the general settings and operation videos.

AirControl settings and operation video (Android).

Coming soon …

AirControl settings and operation video (iOS).

Coming soon …

USER MANUAL, PRODUCT DATASHEET

Download here the documentation files of the AirControl.

Does the AirControl work with my AC? What if it doesn’t work?

The AirControl is compatible with more than 99.99% of ACs around the world as long as it’s a split unit with infrared remote control. If you have problems pairing the device, here are some things to check:

  1. Pairing is affected if the remote control’s battery is low – change batteries if that’s the case
  2. Make sure the remote is close to, or pointing at, the AirControl during the pairing process
  3. Make sure the Wi-Fi network is OK

If your AC is incompatible, please provide us with the AC model and its remote model reference number (usually on the back of the remote control). We’ll upload the IR codes into our cloud to make it compatible (usually within 48 hours)

Can I manage several air conditioners with one app?

Yes. Each account is able to manage many devices, just add the new devices in the app.

Can I install several AirControls at my house?

Yes. The number of AirControls you can use depends on the capacity of your router. Please note that the AirControl may not be able to identify separate units if you have the exact same models in one room or open space.

Which is the best position to install the AirControl?

  1. Within 5 meters of the AC unit to be controlled.
  2. There should be no barriers between the AirControl and your AC unit.

Can I install the AirControl even if the socket is on the same wall as the AC unit and not in direct line-of-sight of the AC unit IR sensor?

Yes, Infra-red light reflects off light surfaces so you’ll find the signal bounces off the opposite wall or ceiling and will hit the IR sensor.

How does the AirControl work?

The user needs to connect the AirControl to his Wi-Fi network during setup (The default password is 123456), and then pair the AirControl with the remote. The infrared remote codes are stored in the cloud, so it’s quite simple to pair. Then you can start to use the app to control or schedule your AC. The AirControl should be connected to the Wi-Fi network at all times, so it can be reached by the app through the cloud server.

How can I reset the AirControl?

Press and hold the reset button until the LED flashes quickly for 5 seconds. Then you can start the setup again.

Failure to setup AirControl

  1. Make sure the Wi-Fi router connected to the smartphone is 2.4GHz frequency. The device doesn’t support 5GHz Wi-Fi.
  2. Check the Wi-Fi password is correct
  3. Check the Wi-Fi signal strength
  4. Reset the AirControl, and then try again

The AirControl loses connection during usage

  1. Check whether the Wi-Fi signal is still strong at that position and able to connect to the internet

  2. If the router has been reset or Wi-Fi password has been changed, you need to reset the AirControl and then setup again

How do I share the device with my family?

Let your family install the app on their smartphone. Click ‘+’ to add the device and input the SN number (it can be found on the side of the device) and password of the device.

Does my existing remote control still work after using the AirControl?

Yes, it will still work.

If I want to use the AirControl with another AC, should I reset the device?

No, you don’t have to reset the device. You could pair the remote of the AC again in the app. Then, the AirControl will start to control this AC instead of the previous one.

Simple Schedule timer

If the timer is to turn the AC on, the AC will turn on in the last mode at set time.

Auto Sleep Feature

Constant Temperature Feature

This feature allows users to get their preferred room temperature instead of set point temperature in the AC, the AC will adjust its operation to reach and maintain that room temperature.

If user sets the room temperature at 23℃ to 26℃ during the period 9:00 to 18:00, AC will start cooling automatically when the room temperature is higher than 26℃, or start heating automatically when the room temperature is lower than 23℃, to make sure the room is in set temperature range. Out of the time range 9:00 to 18:00, the AC will automatically go into standby mode

Temperature Curve

This features allows the user to set an hourly set point temperature, over a time period of at least 5 hours. The AC will then set the temperature according to this curve in the chosen mode (heat/cool).

Child Lock

This feature allows the user to block all commands from the AC remote. You can choose to enable just power on/off.